Privacy Policy.
This page explains how this website uses any information you give to us, and the ways in which we protect your privacy. If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so.
What information do we collect?
We collect three kinds of information from visitors to this site: feedback (from our feedback form), advice session information (from our email advice form) and site usage information (from cookies and log files).
1/ Advice Session Information
We collect only nformation you complete when using the advice session form. This includes personal details such as your name and address so that we can respond to you, and statistical information such as age and ethnicity.
If you contact us asking for information, we may need to contact other agencies to find that information. We do not pass on any of your personal information when dealing with your enquiry.
Once we have replied to you, we keep a record of your messages for reference and audit purposes in secure sites. This information may be kept for upto 12 year dependent on government audit requirements linked to the funding that makes this service available.
2/ Feedback
If you send an email using our feedback form, we do not pass on any of your personal information. Once we have replied to you, we keep a record of your messages for six months for reference and audit purposes, after which it is deleted.
3/ Site usage information
a) Cookies
Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user. You can set your browser not to accept cookies if you prefer.
b) Log files
Log files allow us to record visitors' use of the site. We analyse log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.
Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.
Access to your information and contacting us
If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by email:
nextstepblackcountry@prospects.co.uk
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
This page explains how this website uses any information you give to us, and the ways in which we protect your privacy. If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so.
What information do we collect?
We collect three kinds of information from visitors to this site: feedback (from our feedback form), advice session information (from our email advice form) and site usage information (from cookies and log files).
1/ Advice Session Information
We collect only nformation you complete when using the advice session form. This includes personal details such as your name and address so that we can respond to you, and statistical information such as age and ethnicity.
If you contact us asking for information, we may need to contact other agencies to find that information. We do not pass on any of your personal information when dealing with your enquiry.
Once we have replied to you, we keep a record of your messages for reference and audit purposes in secure sites. This information may be kept for upto 12 year dependent on government audit requirements linked to the funding that makes this service available.
2/ Feedback
If you send an email using our feedback form, we do not pass on any of your personal information. Once we have replied to you, we keep a record of your messages for six months for reference and audit purposes, after which it is deleted.
3/ Site usage information
a) Cookies
Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. The cookies do not contain any personal information about you, and they cannot be used to identify an individual user. You can set your browser not to accept cookies if you prefer.
b) Log files
Log files allow us to record visitors' use of the site. We analyse log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.
Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.
Access to your information and contacting us
If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by email:
nextstepblackcountry@prospects.co.uk
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
To view any of the PDF documents on this site you need to download Adobe Acrobat Reader.
Download Acrobat Reader
Download Acrobat Reader
Funded by the
Leading learning
and skills
  |